Dear our valuable customers,

We have received several complaints about the massive shrinkage on NN:02 light grey long tee dress and light grey long sleeve tee dress. We are truly sorry about the matter.

Please email sales@nikicio.com and let us know if your NN:02 has shrunk. We will refund your money to your bank account (minus the shipping charge) within 2-3 working days after we received the notification.

Please email us with this format to receive full refund:

Subject: NN:02 shrink
Name:
Contact number:
Purchased products:
Date of the purchase: (leave it blank if you don’t remember)
Bank Name & Account Number:
Bank Swift Code: (if available)
*please also state the account holder’s name

To avoid shrinkage:
Handwash in cold water
Do not tumble dry
Hang to dry
Medium heat iron

We apologize for the inconvenience.
We will be more careful in selecting our fabric suppliers next time.

Hope the information helps and please do not hesitate to contact us if you have further questions regarding the matter.

Best regards,

NIKICIO TEAM